Terms and Conditions

General terms and conditions

Last updated: 17.09.2024

These terms and conditions (“Terms”) set out the basis on which you may access and use – and the basis on which we may provide – our Services (as defined below) to you from the Website (as defined below). Please read the Terms carefully as they constitute a legally binding agreement between you and us.

1. Information about us

1.1 We are Igloo Ventures SRL. Registration number: 3-102-880024. Registered address: San Jose, Cedula Juidica , Costa Rica.

1.2 We are licensed and regulated by Government of the Autonomous Island of Anjouan, Union of Comoros and operates under license number ALSI-1423 l 1005-FI2. We are authorized to provide interactive gambling services through the Website (as defined below) (the “Services”).

1.3 We provide the Services from the website to which the URL “URL” from time to time leads (the “Website”).

1.4 References in these terms and conditions to Golden Panda Casino and GoldenPanda.com, “we”, “us” or “our” refer to Igloo Ventures SRL.

2. Our agreement with you

2.1 By visiting the Website and/or registering and/or using the Services, you agree to be bound by these Terms and any additional terms and conditions that may be incorporated by reference from time to time, including but not limited to:
(a) our Privacy Policy; (b) any supplementary game rules that may apply to certain games included in the Services and that may be displayed in the respective game interface, including but not limited to game limits and maximum winnings (“Game Rules”); (c) any specific terms and conditions that are stated to apply when you interact with a particular part of the Services; and (d) any of our other terms, rules or policies to the extent they relate to the applicable Services, promotions, bonuses, special offers or any other aspect of your use of the Services from time to time.

2.2 Each time you visit our Website and/or use our Services, you are deemed to have anew accepted these Terms as then in force, including any changes made since your last visit and/or your last use of the Services. If you do not agree to be bound by the Terms, you may not use our Services or the Website.

2.3 These Terms and Conditions shall remain in full force and effect until terminated in accordance with the Terms and Conditions, or by one party giving at least seven (7) days’ written notice to the other; provided that termination shall not affect the applicability and/or enforceability of any provision which by its design, interpretation or intent is intended to survive termination.

3. Accounts and account verification

3.1 When you register an account with us, you represent and warrant that:
(a) you are at least: (i) 18 years of age; or (ii) the age at which gambling is legal under the laws applicable to you, whichever is higher (“Age of Majority”);(b) you provide accurate information upon registration, including but not limited to your full name, date of birth, current residential address, email address and a personal telephone number, and that you notify us of any changes to such information;(c) you have the legal capacity to enter into binding agreements, including these Terms and any interactions with the Services that may constitute, or create, a binding agreement;(d) you are registering the Account solely for your personal use and are acting on your own behalf and not on behalf of any third party;(e) you will not attempt to sell or otherwise transfer the benefit of your Account to any third party, nor will you acquire or attempt to acquire an Account opened in the name of any third party;(f) you are solely responsible for complying with – and do comply with – all local, state, federal, provincial or other laws that may apply to you and that may affect your ability to use the Services. the Services;(g) you are not a PEP, HIO or PEP/HIO Affiliate (each as defined below) and that you will promptly notify us if this status changes;(h) you are not prohibited from using the Services, including but not limited to by court order; and(i) you have not currently self -excluded yourself from any other GoldenPanda.com account.

3.2 You may not register or use more than one account for the purpose of accessing the Services.

3.3 You may not register or hold an account with us if you are considered a politically exposed person (“PEP”), head of an international organisation (“HIO”) or are a family member or close associate of a PEP or HIO (“PEP/HIO Associated Person”); you undertake to notify us immediately if this status changes.
For the purposes of this clause 3.3:(a) a PEP includes a person who holds the following positions in or for a state: (i) head of state or government, (ii) member of the executive council or legislative assembly of the government, (iii) deputy minister or equivalent rank; ambassador, attaché or consular officer, (iv) military officer of the rank of general or above, (v) head of a state-owned company or state-owned bank, (vi) head of a state authority, (vii) judge of the highest, constitutional or other final instance, (viii) leader of a party represented in the legislative assembly;
(b) an HIO is a person who is, or has been for the past five years, the principal head of an international organisation or institution that (i) is established by the government of a state or (ii) is an institution established by such an international organisation;
(c) a family member of a PEP or HIO includes: (i) a spouse or cohabitant, including a former spouse, (ii) biological or adopted children, (iii) parents, (iv) in-laws, (v) siblings;
(d) a close associate of a PEP or HIO includes persons who: (i) are business partners with, or jointly own/control a business with, a PEP or HIO, (ii) have a romantic relationship with the PEP or HIO, (iii) participate in financial transactions with the PEP or HIO, (iv) sit on the same board of directors, (v) operate a charity closely linked to the PEP or HIO, (vi) are jointly insured with the PEP/HIO.

3.4 We may limit the creation of GoldenPanda.com accounts to one (1) per person, family, household address, email address, phone number, IP address, payment method, linked e-wallets, mobile device, computer and/or installation instance. We are never obligated to circumvent these limitations but may consider well-founded exceptions on a case-by-case basis. Please contact our support if necessary.

3.5 If we, in our sole and absolute discretion, believe that you have registered and/or used more than one account in breach of clause 3.2, we may restrict, suspend and/or permanently terminate such accounts, withhold any winnings associated with them and charge an administration fee for the handling.

3.6 The availability of the Services should not be construed as an offer, solicitation or invitation to use them in jurisdictions where such use is prohibited. We will not be liable for the consequences of your use of the Services in violation of applicable law.

3.7 You must keep your personal information up to date; failure to do so may limit our ability to provide the Services, such as processing deposit/withdrawal requests in a timely manner or at all. You can update your information under “Account”; if you need assistance, please contact support.

3.8 You may not directly or indirectly transfer or attempt to transfer funds between GoldenPanda.com accounts.

3.9 By accepting the Terms and/or registering, you agree that we may carry out such identity, credit, fraud and other verification checks as we may require and/or as may be required by law or regulatory authorities. You undertake to provide the information we request. We may restrict or suspend your account until the checks have been completed to our satisfaction.

3.10 As part of registration/verification, we may transfer data as per 3.9 to third parties who assist in the process, and you expressly consent to such transfer and processing.

4. Limited territories

4.1 Your ability to access the Website/Services does not mean that such use is legal where you live; we make no representations about legality.

4.2 We may from time to time, in our sole discretion, prevent persons in certain countries/jurisdictions (“Restricted Territories”) from accessing the Website, registering an account and/or using the Services. At the time of these Terms, Restricted Territories include, but are not limited to: Germany, Australia, Austria, Comoros, Spain, Netherlands, Netherlands Antilles, Belgium, France, United Kingdom, Réunion, Mayotte, North Korea, Iran, Myanmar, Yemen, Zimbabwe, South Sudan, Afghanistan, Cuba, Iraq, Ivory Coast, Liberia, Libya, Bulgaria, Malta, Sudan, Syria, United States, United States Overseas Territories ( American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Virgin Islands), Aruba, Curaçao, French Polynesia, Lithuania, New Caledonia, Sint Maarten , St. Barthélemy , St. Martin, St. Pierre & Miquelon, US Outlying Islands, Wallis & Futuna, French Guiana, Guadeloupe, Martinique.

4.3 We use technical solutions to prevent people in Restricted Territories from accessing the Website/Services. You agree that we are not responsible for any losses incurred if you attempt to access from a Restricted Territory, including by circumventing our controls.

4.4 Funds deposited by persons located in the Restricted Territory, permanently or temporarily, are forfeited and will not be refunded.

5. Account security

5.1 You must keep your username and password confidential and not share them with any third party. We are not responsible for any losses resulting from misuse of these details or unauthorized access.

5.2 If you suspect that a third party has access, you must immediately notify support.

5.3 You are responsible for the security of the devices you use for access and for all activity on your account.

6. Account funds, deposits and withdrawals

6.1 In order to use the Services, your account must be funded with “real money” (or equivalent) via:
(a) deposit account; (b) credit/debit card verified as yours; (c) reloadable prepaid card verified as non-transferable and yours; (d) bank transfer from account verified as yours; (e) promotional credits, bonuses and/or balance adjustments made by us; (f) winnings from previous rounds of play; and/or (g) other methods made available via the Website.

6.2 The methods in 6.1 are illustrative and not all are available at all times. We do not guarantee the availability of any particular method and may add, remove or change options at any time.

6.3 Deposits may be subject to minimum/maximum limits depending on the method, your history, your own limits or at our discretion.

6.4 Deposited funds are credited when they are actually received by us/agent.

6.5 We keep deposited funds separate from working capital. In the event of insolvency, there is no guarantee that your funds will be treated as separate assets or refunded.

6.6 We are not a bank; deposited funds are not state-insured, protected by a deposit guarantee or interest-bearing.

6.7 Amounts you owe us under the Terms may be deducted from your balance without prior notice.

6.8 You may not use any third party payment method for deposit (including family, joint accounts, companies). Any deposits in dispute will be voided and any winnings will be voided and forfeited.

6.9 You may only deposit funds that you intend to use for the Services. If we suspect otherwise, we may block or terminate your account and, if necessary, report to authorities.

6.10 If a deposit fails/is reversed/does not reach us (“Failed Deposit”), we may void all balances, bonuses and winnings associated with it.

6.11 We may, in accordance with AML regulations and internal policies, verify the origin of funds. If we do not receive sufficient clarity, we may request additional information; failure to provide acceptable documentation may lead to blocking/termination.

6.12 You shall fully indemnify us for any losses incurred in the event of a chargeback/revocation/cancellation of a deposit (“Deposit Cancellation”) initiated by you or on your instructions. To the extent permitted by law, you shall refrain from any action that may cause a Deposit Cancellation.

6.13 We do not normally charge any fees for deposits/withdrawals. However, fees may apply for certain methods and/or currency exchange; we will endeavour to inform you at the time of transaction.

6.14 Your bank/card issuer/payment service may charge its own fees. You are responsible for knowing and accepting these. We are never responsible for third party fees.

6.15 Withdrawals are free of charge if you wager the deposit at least once. If a withdrawal of unused funds is requested, we may charge a reasonable fee which will be deducted before payment.

6.16 Fraudulent or improper behavior includes, but is not limited to, illegal, fraudulent, abusive or improper activity, as well as harassment, threats and inappropriate behavior. In the event of such behavior, a reasonable refund fee may be charged, including third party costs. The fee will be communicated in writing and deducted from the account; any remaining balance will be paid out.

6.17 Due to the nature of the Services and AML obligations, you are not entitled to a refund of any deposited amounts. However, you may request a withdrawal if:
(a) all payments to your account have been confirmed and are not Failed Deposits; (b) necessary identity/verification checks have been completed to our satisfaction; (c) you agree that transactions are subject to anti-money laundering checks and that suspicious transactions may be reported; we may refuse/reverse withdrawals until the origin of the funds has been established; and (d) there is no ongoing investigation into: (i) a game defect in a game you have participated in that requires a temporary freeze; or (ii) a material breach of contract by you (including fraud, misconduct, cheating, collusion, criminal activity).

6.18 We may delay or deny withdrawals for further verification at our sole discretion. In the event of irregularities, withdrawals may be refused and funds may be withheld.

6.19 If funds are credited to you in error, you will hold them in custody on our behalf and promptly refund them upon request. We will try to detect and inform you as soon as possible.

6.20 You are responsible for declaring withdrawn funds and winnings to the competent tax authority.

6.21 We are not responsible for any errors you make when requesting a withdrawal. If you notice any errors, please let us know and we will try to correct them.

6.22 By default, we process withdrawals via the same method(s) used for deposits on a “ first in, first out” basis. out ”. If this is not possible or you wish to use another method, we may require additional documentation to prove that the method belongs to you. We may delay/block withdrawals until the requirements are met.

6.23 It is always your responsibility to:
(a) ensure that details for linked payment methods are up to date; failure to do so may result in declined transactions; (b) notify us if payment methods have been compromised or in the event of identity fraud that may affect them; we will then block the account until you request otherwise.

6.24 Payments are processed by third party financial institutions/merchants/payment service providers (“Payment Agents”). You irrevocably authorise us to instruct them on your behalf to make deposits/withdrawals as instructed by you via the Website.

6.25 To the extent Payment Processors are used, we are not responsible for their actions/omissions prior to our receipt (deposit) or after initiating a transfer (withdrawal). We may require you to address certain disputes/complaints directly to the relevant Payment Processor.

7. Betting and gaming fairness

7.1 You may only bet up to the lower of (i) the amount in your account and (ii) the limits in the Game Rules. Minimum/maximum bets are set out in advance on the Website.

7.2 We are not responsible if you play without fully understanding the Game Rules and/or the operation of the game.

7.3 You acknowledge that gambling involves risk of loss. You use the Services at your own initiative and risk and cannot make any claims against us, our group, their directors, owners or employees for any losses.

7.4 Games on the Website are provided by reputable third-party developers and are tested/certified by independent labs to ensure, among other things, RNG and RTP.

7.5 We have no control over the technical functioning of the games and are not responsible for bugs/errors/defects that result in deviation from stated RNG/RTP standards.

7.6 Individual games may have maximum payouts as set out in the Game Rules. It is your responsibility to ensure that you understand the rules and any maximum payout before playing.

8. Payment of winnings

8.1 Approved winnings will be credited to your account and may be withdrawn, subject to these Terms, our security checks and any withdrawal limits we may specify in advance. At this time, the default limits are:
(a) a maximum of €4,000 per day (or equivalent); (b) a maximum of €10,000 per week (or equivalent); (c) a maximum of €20,000 per month (or equivalent).

8.2 We may report and/or withhold amounts from your winnings if required by law or by regulatory authorities.

8.3 You agree that winnings may be taxable and that your acceptance of these Terms constitutes your electronic signature for any tax documents we may need to provide on your behalf.

9. Bonuses

9.1 We may occasionally offer free funds/bonuses (“Bonus(s)”) which will be credited to your account. Bonuses may only be used as stated in the offer and may be subject to specific bonus terms, including qualification requirements and wagering requirements. Bonuses can only be used once by default unless otherwise stated. You may not withdraw bonus amounts or winnings from bonus games until the terms have been met.

9.2 Bonus credited must be used in whole or in part within 7 days of receipt, otherwise it will be removed.

9.3 Winnings from bonuses that are not linked to a deposit may not exceed €10. If the winnings are higher, €10 will be paid out and the remaining amount will be removed.

10. Use of our Website

10.1 You accept that use outside of free/ wi-fi networks may incur data charges from your operator; we are not responsible for such charges.

10.2 If you are disconnected during play (“Disconnect”) we will attempt to resume play upon re-login (“Reconnect”), but cannot guarantee this. If this is not possible, any uncompleted stake will be refunded by credit. If reconnection is possible:
(a) if the disconnection occurred during a phase where already won amounts could be “raised”, your then winning amount will be credited and you will not be offered a new chance to raise; (b) if no further decisions were required after the disconnection, play will be governed as normal.

11. Unauthorized use of the Services

11.1 By using the Services, you represent and warrant that:
(a) you are legally permitted to use them; (b) you are not physically located in a Restricted Territory when playing; (c) all information you provide for account creation/access is true, current and complete; (d) the source of any funds you deposit is legitimate and not illegally obtained; (e) you are not using the Services to transfer money; (f) you are not using the Services for any illegal/fraudulent activity (including money laundering); and (g) you consent to us monitoring and recording your physical location and activity during use and reporting this to regulatory authorities as necessary.

11.2 If we reasonably suspect that you are engaging in or have engaged in fraudulent, illegal or improper activity (including money laundering) or other material breach of the Terms, we may prevent access to the Website/Services and/or block, restrict or terminate your account immediately and until further notice (“Access Restriction”). In the event of Access Restriction:
(a) you shall assist our investigations; (b) we are not obliged to refund any remaining balance; such balance may be forfeited; and (c) we may inform relevant authorities, other online services, banks, card companies, e-payment providers and others of your identity and suspicious activity.

11.3 In the interest of fairness, you may not use known/new betting methods that circumvent the house edge . If we discover such, we may immediately block/terminate/ limit your account and retain your balance.

11.4 We will take criminal and civil action against any customer who engages in fraud, dishonesty or crime. We will withhold payment where suspected. The customer shall indemnify us for all costs/losses (including indirect consequential losses, loss of profit, loss of goodwill) arising directly/indirectly as a result. We do not tolerate cheating. If we reasonably believe that a player has:
11.4.1. manipulated the Services dishonestly or obtained an unfair advantage; or11.4.2. attempted to defraud us or another player/person/legal entity,11.4.3. A non-exhaustive list of what we consider to be fraud/cheating:11.4.3.1. identity fraud;11.4.3.2. payment fraud;11.4.3.3. money laundering;11.4.3.4. funding of an account via a third party;11.4.3.5. abuse of promotions that provide guaranteed winnings regardless of the outcome;11.4.3.6. violation of the law of any jurisdiction;11.4.3.7. forgery;11.4.3.8. transfer of funds between accounts;11.4.3.9. transfer of account;11.4.3.10. use of automated players (“bots”);11.4.3.11. collusion with other individuals;11.4.3.12. use of software/other means for unfair advantage;11.4.3.13. “chip dumping”;11.4.3.14. exploitation of loopholes/errors/technical deficiencies in software/Website;11.4.3.15. betting on fixed sporting events or use of inside information.

11.5 We reserve the right to confiscate funds when fraud or bonus abuse is detected.
11.5.1 Using fraudulent gambling patterns to circumvent wagering requirements or exploit game mechanics is strictly prohibited; all winnings are retained.
11.5.2 Fraudulent gambling pattern means any unfair betting pattern the sole purpose of which is to circumvent the casino’s terms and conditions and give you an unfair advantage, including but not limited to:
– postponing game rounds in any game, including free spins/bonus features, until later when you do not have wagering requirements;
– leaving high stakes “on the table” (e.g. in blackjack) and returning after the bonus has been wagered; – playing with bonus money to build up value in the game, losing the bonus and then withdrawing the built-up value with real money; – using strategies that exploit software bugs or errors.

12. Third-party software

12.1 Certain parts of the Services may require you to download or otherwise use third party software and may be subject to separate end user licenses, which you agree to be bound by. You may not interfere with, modify, decompile , copy or “ reverse engineer ” such software unless expressly permitted or permitted by law.

13. IT errors

13.1 We make reasonable efforts to resolve problems in the software/hardware we use.

13.2 We are not liable for any direct or indirect losses resulting from errors/interruptions due to technical, hardware or software problems and/or network disruptions that prevent you from playing, participating in promotions, availing of bonuses or depositing/withdrawing funds.

14. Responsible gambling

14.1 You are not obliged to continue using the Services and may terminate temporarily or permanently at any time. You may instruct us by email to implement a period of self-exclusion (“Self-Exclusion”), which we will activate within 24 hours. During Self-Exclusion you may not: (a) access your account/Services in any way; or(b) initiate deposits/withdrawals or otherwise access your account balance until the period has ended, after which access will be restored. Please see the
Responsible Gambling section of the Website.

14.2 If you request permanent Self-Exclusion, we will permanently close the account; any remaining funds will be forfeited.

14.3 For technical reasons, all Igloo Ventures are operated SRL.’s brands and websites independently. If you wish to self-exclude yourself from all of them, you must request this for each brand via the respective support email, or give us an explicit instruction via email with sufficient information to identify your accounts; we will then promptly implement it for all existing accounts.

15. Our rights to make changes

15.1 We may change these Terms from time to time for commercial, customer service, legal or regulatory reasons. The latest version will always be available on the Website. Changes will be effective from publication and by continuing to use you accept them. You undertake to regularly check the Terms. If you do not wish to accept them, you may close your account in accordance with clause 16 and immediately cease using the Website/Services.

15.2 We may change/remove Services (including promotions) and change prices, features, specifications, capacity and characteristics of the Website, games and/or Services at any time.

15.3 We may remove you from marketing lists at any time so that you will not receive future offers/promotions. If you have already qualified for a promotion you have been informed about, you may be allowed to participate (subject to expiry dates etc.), but not in future promotions.

16. How to close or pause your account

16.1 For permanent closure of your GoldenPanda.com account, please contact support via email from your registered email address.

16.2 If you do not use your account to interact with the Services, deposit/withdraw/transfer funds, or if your account is inactive for at least 13 consecutive months, it will become an inactive account (“Inactive Account”). Inactive accounts will be charged €5 per month (or a lower amount to reduce the balance to zero). When the balance reaches zero, your account will be closed; to reopen it, please contact support. We will attempt to notify you in advance of your account becoming inactive and at least 30 days before any fees are charged.

17. Our right to pause, terminate or discontinue the Services

17.1 We may, at our sole discretion, at any time restrict access to the Services and/or temporarily suspend or permanently terminate your account without cause, including if:
(a) we suspect illegal/fraudulent activity; (b) it is required by law/regulations; (c) a major technical failure prevents us; (d) you fail to provide necessary information within a reasonable time; (e) we believe that you are acting in a way that could expose you/us/a third party to legal liability or harm our business; (f) we believe that you are taking advantage of us/other players or acting unfairly; (g) we suspect financial hardship; (h) you are prohibited from using the Services due to an employment contract/professional prohibition; or (i) we suspect any other material breach of the Terms.

18. Underage gambling

18.1 If we have reason to believe that you are, or at the time of use were, under the Age of Juvenile Justice (“Minor”):
(a) we will immediately restrict your access and the ability to request withdrawals/deposits; and (b) we will refund any funds deposited while underage, less any winnings paid out on those funds; we may also require the refund of any winnings in excess of total deposits while underage.

19. Dispute resolution

19.1 If you have a complaint about the Services, please contact support as soon as possible with full details; the matter may be escalated. We aim to resolve the dispute within 90 days of receipt of the notice. Communications will be sent to your registered email.

19.2 If you are not satisfied after escalation, the matter can be referred to our compliance department.

19.3 If you believe that we are in material breach of the license terms, you may contact the relevant licensor as set out in clause 1.2 via the email address provided in the website footer.

19.4 In the event of a dispute, you agree that our server logs constitute final evidence of the outcome.

20. Our liability for loss or damage

20.1 We provide the Services “as is” and “as available” for your personal use only and expressly disclaim all warranties, express or implied, including merchantability, title, fitness for a particular purpose, non-infringement and that the Services are error-free, secure against infringement or free from harmful code. The Website/Services may be unavailable from time to time; we make no warranty as to availability, performance or security. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR LOSS OF PROFITS, BUSINESS, INTERRUPTION OR BUSINESS OPPORTUNITY.

21. Indemnity

21.1 You shall indemnify us and our affiliates, representatives, directors, owners, agents and employees from any claim/loss made by any third party due to your breach of these Terms (including documents incorporated by reference), breach of any law or the rights of a third party.

21.2 You acknowledge that GoldenPanda.com and its affiliates hold identity information about you (name, address, payment method, etc.) and that we rely on these in our service delivery; you hold us harmless for any inaccuracies in the information you provide.

22. Intellectual property rights

22.1 We own, are the authorized user or licensee of all intellectual property rights associated with or utilized in the provision of the Services and all content on the Website, including but not limited to copyright, patents, designs, trademarks/service marks, source code, specifications, templates, graphics, logos, databases, formats, interfaces, software and improvements (“Intellectual Property Rights”). Unless otherwise expressly stated, no express or implied rights are granted to you.

22.2 Content made available through the Website is for personal use only; any further use, distribution or reproduction without our written consent is prohibited.

22.3 To the extent strictly necessary for the proper use of the Website/Services, we grant you a revocable , non-exclusive, non- sublicensable , non-commercial, personal license to use the Intellectual Property Rights. We reserve the right to take any action (including legal action) to protect our rights.

23. How we may use your personal data

23.1 Personal information that you provide when registering or using the Services is processed in strict accordance with our Privacy Policy .

24. Other important terms and conditions

24.1 We may assign/transfer our rights and obligations under these Terms to a third party. We will inform you in writing and will try to ensure that this does not materially affect your rights.

24.2 Your rights/obligations under the Terms are personal and may not be transferred without our written consent or a court order.

24.3 The agreement is personal and does not give any third party the right to enforce the terms.

24.4 If a competent court finds that a provision is contrary to law, the validity of the other provisions shall not be affected.

24.5 Our failure to exercise a right does not constitute a waiver; we may exercise it later.

24.6 Subject to any statutory obligations, we are not liable for any losses due to force majeure, industrial action, power outage, government action/omission, telecom failure or any other third party/circumstance beyond our control. We may then suspend/discontinue the Services without liability.

24.7 These Terms constitute the entire agreement between us; you confirm that you have not relied on any representations other than those expressly set out herein.

24.8 Notices to us will be sent to our registered address. Notices from us will be sent to the postal or email address you have provided until we receive notice of a change.

24.9 These Terms and Conditions shall be governed by and construed in accordance with the Autonomous Island of Anjouan, Union of Comoros law. You irrevocably consent to the exclusive jurisdiction of the courts thereof for all claims arising out of or relating to these Terms.

24.10 These Terms may be provided in another language for convenience; in the event of any conflict, the English version will always prevail.